Telliris Attend™ SaaS Hosting
For any size organization:10 to 10,000+ ee's
SaaS offers all the features of Telliris Attend Enterprise and SBS
without the need to purchase equipment.
It handles small workgroups more cost effectively than an
on premises solution. At the same time, it's priced right
even for thousands of employees.
Comprehensive Call Dialogs
A wide range of dialogs are available.
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Time Reporting
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Time and Labor Data Collection
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Crew Clock
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Absence Reporting
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Accruals Inquiry
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Time-off Request
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Schedule Review
All the features and option modules available on Telliris Attend
Enterprise / SBS are available on SaaS.
The main difference between on premises and SaaS is where the equipment
is located. SaaS replaces traditional capital equipment product procurement
and installation with a straight forward outsourced subscription based
service.
Quick and Easy Implementation
Setup in Hours: Like Enterprise / SBS, Telliris Attend SaaS
is "data driven" and Call Dialog setup by Telliris is quick. As usual, all menu's, prompts, and messages are configured and professionally recorded by
Telliris. Once Telliris has completed setup, all you have to do is call
the system and review your call flow.
800 Toll Free Service: Telliris assigns each organization an 800
number. Your employees call your 800 number, we greet them with your company
name, and collect their data. The data is then sent to your time & attendance
system, just like the on premises Telliris version.
Time and Attendance Integration
100% Pre-integration Coverage: All time and attendance /
workforce management packages handled by Enterprise / SBS are handled by
SaaS.
Time & Attendance Location: All formats of Telliris Attend -
Enterprise, SBS, and SaaS integrate with your time & attendance
system either at your location, or at your time & attendance providers data
center.
Data Communication: Data communication between Telliris and your
time & attendance system is automated. There is no need to administer or
maintain the system or data.
Data Security: Communication of data is encrypted and sent over
the internet. Telliris handles data transmission with each time &
attendance product in accord with their design architecture and policy.
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Site Specific Factors
Phone Call Considerations
SaaS is appropriate for situations where employees call while outside your
building or campus. They can call from any phone or cell phone. Toll free 800
number access enables your field, mobile, and remote employees to call without
being concerned with telephone toll charges.
If your employees will be calling from within your building(s) or campus, we
recommend using the on premise version of Telliris Attend Enterprise / SBS
instead of the SaaS version. This is due to the fact that when using an on premise
system, there is no cost to transport phone calls internally within your data
network and telecommunications infrastructure.
Quick Selection Guide:
Payphone Handling
If you would like employees to call from payphones, please bear in mind, calls
from payphones incur a mandatory additional per call charge which is mandated
by the FCC (Federal Communications Commission).
Peak Time Collection Call Capacity
The SaaS format of Telliris Attend alleviates you from having to calculate the
maximum number of phone lines needed to handle your peak time collection needs.
Option Modules
SaaS can be equipped with options to serve your specific time collection needs.
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Multi-language
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Text to Speech
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Biometrics
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Speech Recognition
Multiple Workgroups
Telliris Attend SaaS can handle multiple workgroups in the same manner as Telliris
Attend Enterprise / SBS.
Each workgroup is assigned a dedicated 800 number. The 800 number is linked to a workgroup specific call dialog.
Different regions / locations, divisions / plants, and employee groups can have
their own call flow with time and labor data collection specific to their needs and requirements.
Express Implementation
Express Implementation is ideal for workgroups and organizations that need straight
time collection.
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Step 1 - Review Time Collection Template
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Step 2 - Confirm it meets your requirements
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Step 3 - Submit Time & Attendance Setup Form
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Step 4 - Telliris coordinates data communication
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Step 5 - Perform testing by calling 800 number
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Step 6 - Review time & attendance timecard data
Express implementation typically takes 5 working days from start to finish.
The majority of work consists of basic coordination in three steps; 1) submit
call dialog setup form, 2) coordination with your time & attendance vendor
for data communication, and 3) completion of account setup / documentation.
Professional Services
Many organizations discover improved ways to collect time and labor during the
needs assessment process. Telliris Attend SaaS can be highly tailored to meet
your exact requirements just like on-premise Telliris Attend. All Telliris Attend
best practice call dialogs, option modules, and application notes apply to SaaS.
If you have complex needs and / or a large workforce, it can be handled by
Telliris Attend Saas.
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